Frequently Asked Questions

Absolutely! All our tradespeople are qualified Air Conditioning Technicians, Electricians, or both. Our company is fully licensed and insured to perform all necessary work, ensuring you receive top-quality service with peace of mind.

We evaluate each job on a case-by-case basis. When you receive a quote, we’ll provide an estimated timeline tailored to your specific needs before any work begins. If the suggested timing isn’t convenient for you, we’re happy to arrange a new appointment that works better.

With Alro Air & Electrical, you’ll never face unexpected charges. Our technicians will conduct a thorough assessment on-site and provide a clear, fixed price for your job before any work begins.

Yes, we accept bookings via email. One of our staff members will get in contact to confirm a suitable time.

We understand that your needs are important and will try to attend to them as soon as we can. 

Depending on the nature of the job and our availability we may be able to come out same day! Get in touch to check our availability.

We understand that your needs are important and will try to attend to them as soon as we can. 

Depending on the nature of the job and our availability we may be able to come out same day! Get in touch to check our availability.

Yes, our technicians are equipped to accept payments via Visa, Mastercard, American Express, cheque, and cash on-site.

Once the job is complete, our technician will walk you through the work and ensure you’re satisfied before collecting payment on-site.

We provide a 12-month guarantee on all our workmanship. For more details, check out our Terms & Conditions. Additionally, we carry $5 million in public liability insurance, ensuring extra peace of mind.