PRIVACY POLICY
Last updated: 2 October 2024
Alro Air & Electrical Pty Ltd [ACN: 675 258 330] (referred to as “we,” “our,” or “us”) operates the website https://www.alroairandelectrical.com.au (referred to as the “Service”). This Privacy Policy explains how we collect, use, and manage your personal information when you interact with our services, in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Service, you consent to the collection and use of information in accordance with this policy. Please check this page regularly for updates.
1. Information We Collect
We collect various types of information to provide and improve our services. The types of data we collect include:
Personal Information:
When you use our services, we may collect personally identifiable information, such as:
Your name
Contact details, including phone number and email address
Residential or business address
Technical Data:
We may also collect non-identifiable data through your interaction with our website, including:
IP address
Browser type and version
Pages visited and time spent on those pages
Device identifiers and other diagnostic data
Cookies and Tracking Technologies:
We use cookies and similar tools to track activity on our site. These help us analyze user behavior to improve website performance and user experience. You can configure your browser to refuse cookies, but this may limit some functionality on our website.
2. Use of Collected Data
We use the information we collect for purposes such as:
- Delivering and maintaining our services
- Providing customer support and responding to inquiries
- Notifying you about updates or changes to our services
- Conducting internal analysis to improve our services
- Sending marketing communications related to our services, only where you have opted in
3. Data Sharing and Transfer
Your personal information may be shared with third-party service providers, such as IT or cloud hosting companies, who assist us in delivering our services. We take appropriate steps to ensure these third parties handle your data securely and in accordance with our privacy standards.
While our business operates within Australia, some of our service providers may process data outside of Australia. In such cases, we ensure that adequate protection measures are in place before transferring any personal data across borders.
4. Security of Your Data
We prioritize the security of your personal information. While no method of online data transmission is completely secure, we employ commercially acceptable measures to protect your data from unauthorized access, misuse, or disclosure.
5. Your Rights
You have the right to request access to the personal information we hold about you and to request corrections if any details are inaccurate. To do so, please contact us via the details below. We will respond to your request within 30 days and may charge a reasonable fee for this service where necessary.
6. Use of Third-Party Services
We work with third-party providers to analyze website usage (e.g., Google Analytics) and may utilize remarketing services. This may involve collecting non-identifiable data to serve you relevant advertisements based on your past visits to our website. You can manage or opt out of such tracking via your browser settings.
7. Links to External Sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Please review the privacy policies of any website you visit.
8. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information without parental consent, please contact us so we can remove it.
9. Updates to this Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it periodically to stay informed of any updates.
10. Contact Us
For any questions or concerns regarding your privacy or this policy, please contact:
Alro Air & Electrical
Phone: +61 428 331 145
Email: admin@alroair.com.au
